The Terms and Conditions Page reflects Navees Infotech guidelines pertaining to establishing disclaimers, the use of, and limitations of liability governing the use of Navees Infotech website as well as work we conduct for all Navees Infotech clients. It also highlights important guidelines pertaining to refunds and the 100% money-back guarantee policy.
By using this Website, the User consents to and acknowledges all of the practices described below.
All web content present on this site, including the company logo, images, videos, icons, the header, footer, all the landing pages and blog are the exclusive property of Navees Infotech. We reserve all rights to the website content material. This content cannot be copied, modified, reproduced or republished, posted or distributed in any way and/or in any form without the full knowledge and prior written permission from Navees Infotech.
Navees Infotech is a registered trademark which cannot be used in any manner without prior written consent from us. Any unauthorized use of our content materials will constitute a violation of laws pertaining to copyright, trademark and any other legal laws that might be impacted because of it. Navees Infotech will be within its rights to pursue criminal or civil penalties against parties who illegally use our website content.
At Navees Infotech, we strive to ensure all our clients are satisfied with our services. However, we understand that there may be instances where you would want to discontinue our services. Our refund policy is designed with flexibility and fairness in mind.
If you wish to discontinue our services while your project is still active, we will refund the balance of your order on a pro-rata basis. The amount for the work already delivered will be retained, and the remaining balance will be refunded.
Any project—whether active, on hold, in-progress, or already completed—will not be eligible for a partial or full refund if the payment for that project was made 90 days ago or more.
Our prepaid plans are billed in advance on a quarterly, semi-annual, or annual basis and we offer refunds on a pro-rata basis in case of early cancellation.
If you decide to cancel your prepaid plan early, you are eligible for a prorated refund calculated based on the original (non-discounted) rate of the services used. This means that even if you received a discount for paying upfront, your refund will be calculated as if you were charged the standard rate for the services you used.
Here is an example of how this policy works:
Let’s say you purchase a 12-month SEO marketing plan worth $1,000 per month or $12,000 annually. You receive a 33% discount for paying upfront, bringing your total to $8,040. After 6 months, you decide to cancel the plan.
The cost of the services used will be calculated at the original rate of $1,000 per month, totaling $6,000 (1,000 x 6). This amount will be subtracted from the amount you paid upfront, leaving a credit of $2,040 ($8,040 – $6,000).
The refund for each of the remaining 6 months will therefore be $510 ($2,040 / 4). So, if you cancel your 12-month plan after 8 months, you would be refunded a total of $2,040.
Refunds will be processed to your original payment method after initiation from the finance department within 3-5 working days.
If you have specific concerns and wish to request a complete refund, please send us a refund request. We will review your case and make a decision accordingly.
Navees Infotech has a no-hassle 100% money back guarantee policy for SEO projects. Certain conditions do apply.
If the client’s designated website is not ranking after completing all the deliverables assigned for that project inside 30 days, Navees Infotech will not hold the client liable for payment and will reimburse the entire payment amount to the client, including any and all transaction changes.
Clients must contact Navees Infotech and initiate the money-back guarantee process within 60 days from the date of project completion. Requests received after 60 days will not be entertained.
Unless quoted in writing, all Internet Marketing Services by Navees Infotech will be charged on a monthly and/or prepaid time recurring basis. This includes, services such as Search Engine Optimization (SEO), Pay Per Click Advertising (PPC), Social Media Marketing, Content Marketing, Reputation and Brand Management and other similar Digital Marketing services. Depending on the length, complexity and duration of a project, certain Web Design and Development based projects may also be charged on a recurring monthly payment basis.
Prompt client feedback and approval is required for all projects undertaken by Navees Infotech, unless auto-approval is provided by the client in writing. If no client feedback is received for 30 days or by the project completion date (whichever comes first), Navees Infotech will reserve the right to keep the cost of the project as we pre-allocate all resources for the project entirety. Clients will not be eligible for a full refund; however, a partial refund is possible upon mutual agreement.
We reserve the right to refuse service to anyone at our discretion.
Navees Infotech will not be liable or responsible for any damages of any kind to the client, their website(s) or any other entity. Clients who are dissatisfied with the service can request a refund and discontinue using the site. We will not be responsible for any accidental loss or release of client data or for any penalties the client website may incur from search engines. Navees Infotech only utilizes white-hat SEO strategies in accordance with Google Guidelines. Any action we take, we do so only after informing the client and seeking their approval beforehand.
We advise all clients to routinely backups their website in case of any data loss. Navees Infotech will not be liable for any loss of data or website issue. We recommend clients never make any changes to their website without informing us first beforehand.
Changing the website template, design, or META tags can impact rankings, and traffic. We strongly advise and recommend that clients never change any META details or content on a landing page or website without informing us beforehand. Navees Infotech will not be responsible for any rankings, traffic loss as a result any changes to META, content, design or theme change from any party.
Navees Infotech will not be liable in any way if a client website is penalized by search engines for any reason. Navees Infotech practices white-hat SEO in full accordance with Google Guidelines and we always seek approval from the client before making changes to their website. Should search engines penalize the site for any reason, Navees Infotech will not be held liable or accountable.
We only do development work at client’s request. Navees Infotech will not be held liable or responsible for any damage to the website, loss or theft of data, or damage to any other online and/or offline property. Clients are encouraged to provide us with user-level access instead of administrative access wherever possible. We also recommend that clients change any login details they provide us after we have successfully concluded the assigned task. We highly recommend that clients keep a backup of their website on a secure server. If the website disappears from the Google Index or is completely erased accidentally, Navees Infotech will not be held liable or accountable.
Navees Infotech shall not be responsible if search engines start discounting links from their index for any reason. Neither will Navees Infotech be liable for any rankings or traffic loss due to search engine updates or strategy changes from either end. Any delays or performance issues arising from client hosting, ISP provider, delays from client’s end or from circumstances beyond our control will not be the responsibility of Navees Infotech. By using the website, you hereby waive any claim against Navees Infotech arising out of any type of loss, theft, malfunction or disruption to the client website or any properties attached or associated with it.
The “GMB Profile Setup” is only applicable to new GMB/GBP accounts. Clients whose Google Business Profile has already been set up will not be eligible for this package.
Clients availing Navees Infotech’s Google My Business (GMB) service must provide valid identification and necessary business documentation (to Google) for verification purposes. This may include but is not limited to business licenses, identification proofs, and relevant certificates.
Without the aforementioned documents, Google might delay the clients’ profile setup for which Navees Infotech is not liable.
As part of the GMB verification process, clients may be required to participate in video calls with Google to confirm their identity and ownership of the business associated with the GMB listing. These video calls are conducted for security and authentication purposes.
As such, Client agrees to take these verification calls independently from Google. Without Clients’ participation in these calls, the profile setup process will be delayed for which Navees Infotech will not be liable.
With the GMB profile setup package, clients are entitled to 30 days of support following the setup and optimization of their GMB listing. This support includes assistance with any technical issues, optimization queries, or general inquiries related to the GMB service provided.
This is usually a charged service which Navees Infotech is providing Free of cost. As such,for any issues arising after 30 days, Navees Infotech will not entertain any support queries before signing a new support agreement with Client.
Please Note:In case of any violations (arising from the client’s end) in Google’s recommended guidelines and policies pertaining to GMB/GBP, the “30-day support” clause will cease to be valid. Google’s detailed policies regarding GMB/GBP may be foundhere.
In the event of GMB listing suspension, clients are required to follow the outlined steps provided by our support team to address the issue promptly. This may involve providing additional documentation to Google, rectifying policy violations, or appealing to Google about the suspension decision.
In case the Client fails to take these steps, Navees Infotech will not be liable for any delays or losses that occur in your GMB profile re-instatement process.
In case of any dispute, both the parties agree that they will try to resolve the matter amicably between themselves. Client may send any type of complaint at any stage of the project to contact@searchberg.com and the management team will promptly reply to the client. In the event they are unable to resolve it, both the parties agree to seek to resolve the dispute amicably by using Alternative Dispute Resolution (ADR) service provided by American Arbitration Association (adr.org).
We only use streaming images for client projects unless the client is willing to pay for exclusive rights for a particular picture. Navees Infotech only utilizes legally usable steaming images for clients. We never use images that have copyright protection or without authorization.
Should Navees Infotech decide to amend, update or change its Terms and Conditions page, we will do so accordingly by making the necessary changes on this page. Users are encouraged to visit this page regularly in order to stay updated on the latest Navees Infotech policies. Navees Infotech is not obligated to inform clients regarding changes to their Terms and Conditions or Privacy Page.
Navees Infotech is neither liable nor obligated to notify users of any changes made to our Terms and Conditions page. Viewers and clients must check this page regularly in order to be promptly updated regarding Navees Infotech policies pertaining to refunds, liability, and other important terms and conditions.
Access to our newly designed Client Dashboard tool is only available for Navees Infotech clients. Users will be able to utilize this tool for as long as they are customers of Navees Infotech. The Dashboard tool highlights invaluable data pertaining to a client’s website. It is an aerial view of the website and how it is performing on specific platforms. Users can monitor our progress and see how Navees Infotech is working on their website on a daily basis. All information is displayed in real time. This access is created based on the information provided by the user at the time of registration. This information is not shared or sold.
All images on the Navees Infotech website are Navees Infotech property and shall not be used in any way, form or fashion without first seeking written approval and verbal authorization from Navees Infotech.
Navees Infotech only utilizes legally usable images for clients. We never use images that have copyright protection.
